Cruise context first
Every request starts with your vessel and port date—not a generic pickup time.
MAHAHUAL · QUINTANA ROO
Explore Costa Maya your way.
Private transportation from Costa Maya Cruise Port to Chacchoben, Bacalar and destinations across southern Quintana Roo—planned around your ship.
✓ Cruise-aware timing✓ English & Spanish✓ Private service
Built for cruise daysPickup and return planned together
Direct coordinationClear details before you arrive
Local Costa Maya serviceMahahual and nearby destinations
PRIVATE ROUTES
From your cruise to Costa Maya.
Choose a popular route or ask for a custom transfer. Prices are quoted according to your group and itinerary.
NEW MAHAHUAL EXPERIENCE
See Mahahual below the surface.
Explore the reef and clear Caribbean water on a snorkeling experience in Mahahual. Availability, price and final details are confirmed for your cruise date and group.
Request snorkeling detailsDESTINATION PREVIEW
Two sides of southern Quintana Roo.
Real destination photographs from Bacalar and Chacchoben. Transportation availability is confirmed separately.
Personalized pickupYour driver holds your name sign
HOW IT WORKS
We plan around your ship.
Costa Maya Transfers uses your ship and port date to coordinate the service window. Your return is planned with your all-aboard time in mind.
- 01
Choose your destination
Select Chacchoben, Bacalar, the combo or another route.
- 02
Send your cruise information
Share your ship, date, times, group size and contact details.
- 03
Meet outside the port
Exit the restricted terminal area and meet your driver holding your name sign.
- 04
Enjoy your private ride
Travel to your selected destination with direct coordination.
- 05
Return to Costa Maya
Your return is organized around the cruise schedule you provide.
YOUR MEETING POINT
Where will we meet you?
Drivers cannot enter the restricted Costa Maya terminal pickup area. After leaving the port, continue to the confirmed outside meeting point. Your driver will be waiting with a sign showing your name.
Before you arriveWe send the current meeting instructions directly by WhatsApp so you know where to walk and whom to look for.
🚢Cruise ship
↓⚓Costa Maya Port
↓🚶Exit restricted area
↓🪧Your driver + name sign
OPTIONAL ADD-ON
Need a local guide?
Ask us about guide availability for selected archaeological visits. A guide is not automatically included with transportation.
LESS STRESS, MORE COSTA MAYA
Confidence from dock to destination.
Return time considered
Your itinerary is discussed with the ship’s all-aboard time in view.
Private and direct
One group, one request and direct communication about meeting details.
Bilingual support
Plan your Costa Maya transfer comfortably in English or Spanish.
YOUR DAY, YOUR ROUTE
Port day made simple.
From a relaxed Mahahual beach day to Chacchoben or Bacalar, tell us what you want to see and we’ll help shape the transportation plan.
Ask about my routeGOOD TO KNOW
Costa Maya transfer questions.
Clear answers for cruise passengers planning a day ashore.
Will the pickup time match my cruise arrival?
Costa Maya Transfers asks for your cruise ship and port date before confirming service. The meeting window is coordinated around the ship’s scheduled arrival and the agreed itinerary.
How do you plan the return to Puerto Costa Maya?
Your return plan is discussed before departure with the ship’s all-aboard time in mind. The exact buffer depends on the confirmed route, traffic conditions and instructions agreed for your service.
Where will I meet my driver?
Meeting instructions are confirmed directly after your request because access points and port procedures can change. You will receive a clear location and contact method before arrival.
Can I book a private transfer for my group?
Yes. Costa Maya Transfers receives private transportation requests for couples, families and groups arriving at the Costa Maya cruise port. Vehicle availability is confirmed for your party size.
Which destinations can I request?
Popular requests include Mahahual, Chacchoben and Bacalar. You can also ask for another Costa Maya destination or a custom itinerary, subject to time and availability.
How much does a Costa Maya transfer cost?
The price depends on the route, date, vehicle and number of passengers. Send those details through the quote form or WhatsApp to receive a confirmed price before booking.
Do you communicate in English and Spanish?
Yes. Costa Maya Transfers accepts transportation requests and coordinates service details in English and Spanish.
What if the ship’s schedule changes?
Contact Costa Maya Transfers as soon as your cruise line announces a schedule change. Updated service arrangements depend on notice, port conditions and vehicle availability.
ARRIVING IN COSTA MAYA?
Let’s plan the ride before you sail.
Send your ship, date, group size and destination. We’ll reply with the details you need.